It is an awkward moment most people endure often: You are introduced to someone but forget unfortunately their name as the handshake ends. Even more embarrassing is when you must later greet them with a, “Hey… you…”
In some professions, remembering names and faces matters less than in others. But business owners who connect personally with clients know that remembering names is critical for solid relationships and simply gives a competitive edge.
If you plan on attending any Trade Show or Event this year, it is always sound advice to ensure you quickly and effortlessly remember the connections you have made and the people you will see at these gatherings.
Here are three easy steps to help you keep those names on the tip of your tongue
Read what you see around you that identifies
Name tags and ID cards usually accompany any person at the event you are currently attending. If possible get a business card and use it as a visual reference to attribute a face to a name. Glance at the card in your hand while you are looking at the face you want associated with, and as always take copious notes on the back of that card for your next encounter. Notes that make visual sense to identify distinguishing features.
Focus on the spelling
Asking people to spell their name is not unusual. First and last names can help you remember both as an identifier for the future. For example, if a person’s name is Kathy, you can ask, “So is that Kathy with a c and y or Kathy with a k and i?” She answers, “It’s Kathy with a K.” Now whenever you see that person, you can think, “That’s Kathy with a K.”
Repeat over and over
Meet and repeat. When you get someone’s name, don’t just nod and continue the conversation. Try to plug the name into what you’re saying. For example, if the man in front of you says his name is Mark, say, “Hi, Mark, nice to meet you.” Or ask a question with his name at the end, “How long have you been working in IT, Mark?”
When you get someone’s name it is really easy to forget it by the conversations end. Try and use the name during any response time without over using it and sounding “salesy” or otherwise repetitive. A response greeting is great that is relevant to the conversation such as: “It is great to meet you Bob” or try asking a question that uses their name: “How long have you been at Company X Bob?” When you say goodbye, use the name one last time while looking them in the face, and make an effort to commit it to memory.
Remembering all the names of people you meet is not a simple task, but with these three steps you can ensure you possibly could! This is just one simple way to enforce your business relationships and build a closer working partnership.